Tiller Research | Past clients

Research,
project management
and evaluation services

Our clients have worked with us to develop their organisations in many ways.

We have worked with a wide range of public and voluntary sector organisations, including
small community groups, local authorities and national charities. We have experience in the
areas of health, community, arts and education.

Our research and evaluation expertise has supported clients to achieve outcomes including:

Supporting service planning and development

Supporting applications for funding

Supporting a campaign to raise awareness of an issue

Giving a voice to service users, customers, staff and volunteers

Meeting commitments to funders

Reporting achievements and celebrating success

Herefordshire Council

We evaluated the three-year Active HERE programme, a multi-agency project funded by Sport England to promote physical activity among currently inactive adults. We worked closely with the project team to develop a programme-specific theory of change. Using a combination of validated psychological measures and in-depth discussions with participants about their experience, we evaluated the effectiveness of the programme in reducing the number of inactive adults in Herefordshire, which secured an additional two years of Public Health funding to extend the project.
Results were presented at the Public Health England 2017 conference and EUCAPA 2018, and have been published in the peer reviewed journal Health and Social Care in the Community.

Al Ishara

A London-based charity working with deaf Muslim families.

“Kate is an excellent researcher. We contacted Kate for a council research report into Deafness and marginalised communities. We had a series of focus groups to run, so the data needed to be analysed to identify themes. Kate not only produced an outstanding report, but she presented it very professionally, was really pleasant to liaise with, gave insight into findings, and was an overall joy to work with. I would highly recommend her for any research related work and I am still looking for opportunities for us to work with Kate again. She's brilliant! Dependable, reliable, professional and knowledgeable.” Saduf Naqvi, Al Ishara

Birmingham and Solihull Mental Health NHS Foundation Trust

We worked with the Cancer Psychology Service on a series of projects. Communication skills training evaluation: Quantitative and qualitative evaluation of communication skills training for medical staff. Writing of academic journal report related to this research.
Literature searching: Researching the use of psychological assessment tools designed to measure cancer patients’
psychological well-being.

Revitalise Respite Holidays

We undertook research for this national respite charity to support their plans for service expansion.
This included an evaluation of customer feedback and market research.

We also supported their campaigning activities by undertaking a literature review of respite care provision for disabled people and their carers, which is available here www.lx.iriss.org.uk/content/review-literature-respite-care-provision

Clod Ensemble

We undertook qualitative and quantitative evaluation of the Performing Medicine training course delivered by this London based theatre company to medical students at several London universities.

We co-ordinated the authorship and publication of an academic research paper detailing the impact of project

www.ncbi.nlm.nih.gov/pubmed/21988624

Redditch Borough Council

We undertook a public consultation and facilitated stakeholder workshops to involve the general public in the Roadway Arts project, which uses community art to promote use of public transport and reduce fear of crime www.redditch.gov.uk/roadwayarts

We subsequently undertook an evaluation of the impact of installing professionally painted murals on public perceptions of safety when using underpasses.

Bromsgrove Festival

We undertook an Economic Impact Evaluation of Bromsgrove Festival 2015 and 2016, assessing the value of festival events to the local economy. In addition, we undertook research to examine the cultural and social benefits created by the Bromsgrove Festival brand.

ASDAN

We evaluated the impact of Building for Progression: A Foot on the Ladder, an 18month pilot programme designed to support primary school learners make a successful transition to secondary school. Delivered in partnership with The Progression Trust, the programme worked with four schools to develop and test the effectiveness of personal development challenges in enabling learners to make a successful transition, and support their academic attainment. Our evaluation work combined measurement of outcomes using validated psychological measures with identification of the learner experience through discussion groups with participants. The materials from the pilot project were refined based on the evaluation, and have been launched as the Lift-Off programme: www.asdan.org.uk/lift-off

Victim Support

We undertook a local needs analysis to support the planning and priority setting for a new project in Warwickshire providing support to young people affected by domestic violence and relationship abuse. We were subsequently commissioned to undertake an impact evaluation of the national Domestic Violence and Relationship Abuse project across four pilot areas, identifying a total of 60 separate evidenced outcomes across nine theme areas.

National Network for the Education of Care Leavers (NNECL)

We undertook research with NNECL members to identify the key challenges faced by those supporting the educational progression of looked-after children or care-leavers, and the services that would be most valued by NNECL members to enable them to overcome these challenges. NNECL used our report to identify their strategic priorities and devise a plan of action to best meet their members' needs.

Central Children’s University Trust

We undertook a feasibility study for a new Children’s University for Worcestershire, providing out-of-school hours learning for 7-14 year olds. Our report secured the support of key stakeholders and led to the creation of Worcestershire Children's University in 2014, which has since engaged hundreds of children in inspirational learning activities.

North Worcestershire Community Safety Partnership

We undertook an impact evaluation of a range of Hate Crime Awareness workshops delivered in schools in Redditch and Bromsgrove.

Redditch Youth and Community Enterprise (RYCE)

We undertook a comprehensive community and stakeholder consultation to assess the feasibility of this volunteer-led group developing the REDI Centre as a community hub. We worked with the group to develop an initial business plan that enabled the first stage of the group's vision to come to life, with a weekly programme of youth activities, community support and fun. Further support to develop a comprehensive business plan enabled the group to secure £450k from the National Lottery Community Fund to redevelop their building and support long-term service development.

Church Hill Big Local

We supported this new community organisation in running a series of community consultation events. We were commissioned to analyse the data and work with the group to produce a 10 year plan for the investment of a £1 million grant into the area www.chbiglocal.org

“We have now been given our £1 million grant and I am sure that the brilliant 10 year plan you wrote with us played a large part in this.
Thank you!” (Hillary Bennett, Chair, Church Hill Big Local)

Batchley Support Group

We provided support to the trustees of this established community organisation to undertake a strategic review and develop a sustainable business plan.